If you have any questions or comments regarding our goods or services, please file a support request using the form below. Our customer service staff will contact you as soon as possible during weekday business hours.
PAYING FOR YOUR ORDER
Pay securely online with a credit card or via Western Union or MoneyGram.
We also accept cryptocurrencies (e.g. Bitcoin) as payment if you prefer completely anonymous transactions.
MAKING A PAYMENT
Once you have placed your order, we will send you an email with payment instructions.
We will ship your order within 24 hours once your payment has been verified.
5% loyalty discount
For all orders made by returning customers.
10% bulk order discount
On all orders over $750
We typically validate and clear your payment within 2 working days.
Keep an eye on the progress of your payment authorization here.
For more information about we handle payments:
HOW WE SHIP ORDERS
WHEN TO EXPECT YOUR ORDER
Expect your order to arrive within 6-14 days.
Orders to Canada, the UK, mainland Europe, and Asia typically arrive within 7 – 17 days.
PROCESSING YOUR SHIPMENT
Orders are dispatched directly from the manufacturers’ warehouses across Europe and Asia.
Stay updated on the progress of your shipment as we get it ready for you here.
IMPORTING YOUR GOODS
We use various packing and shipping methods to reduce the chances of your order being seized at the border.
In the unlikely case that your order is confiscated, we will replace it for free!
For more information about how we ship your order:
OUR CUSTOMER SATISFACTION GUARANTEE
At Bodystyling-USA.com we work hard to maintain our outstanding reputation for offering excellent customer service and high-quality items by ensuring that you receive precisely what you purchased.
If any of the items you received were defective, or in the rare case that you did not receive them at all owing to our errors, we apologize in advance.
Kindly get in touch with our customer service team so that they can look into the root cause of the problem (and also prevent similar problems from happening again in the future. We will usually respond with the results of our inquiry within two business days, and we will process your products for reshipment within three business days.
Please submit the following information so that we may refund your purchase or replace any defective items:
- Your order number as well as your contact details.
- Photographs of everything you received, including the labels on the outside package (making a video when unpacking your parcel for the first time is ideal).
- Please provide us a scanned copy or photo of the official notification or confiscation letter you got if any of the contents of your box were missing due to being confiscated at import customs control.
GET IN TOUCH WITH US
Please submit a support ticket and let our team know that you are not satisfied with your order and whether you would either like a refund or get any or all of the contents in your order replaced.
Our team will get back to you as soon as possible to request the relevant photos and documents.
We will gladly replace any damaged, expired, missing, or problematic products with the correct products for free.
In case your order was seized by customs control, please provide us with an alternate shipping address where we can reship the products that need to be replaced.
If you would like to order different products from our store, we can refund you by crediting your account with us, or offer you a discount voucher which you may use against any future purchases.
If you qualify for a refund for some or all of the items in your order, we’ll refund you via the same method of payment that you used to pay.
The refund procedure usually takes 5-7 business days to reflect into your account.
To request a refund or product replacement:
ORDERING WITH BODYSTYLING-USA.COM
FREE EXPERT CONSULTATIONS
Our customer support team is available Mondays to Fridays to offer you personalized advice to ensure you choose the correct products that will allow you to achieve your goals safely and effectively.
PLACING AN ORDER
We make it easy and safe to shop for steroids online and in the USA. Simply choose your items, proceed to checkout, and we will email you an invoice and payment instructions.
PROBLEMS WITH YOUR ORDER
If any items you received were damaged, missing, incorrect or unusable, please submit a support ticket below to notify our customer support team so that we can ensure you get what you paid for.
REFUNDS & RESHIPPING
We can offer you a refund, a credit to your account, or a discount on a future order, or we will reship the problematic items for free to ensure you are satisfied with your order.
To get in touch with our customer support team: